Participate and Interact
When planning your business social media’s position it’s important for you to ensure your interactions will be accepted positively by your online audience. You want to provide them with honest, helpful and genuine resources which can be helpful to them, either personally or for their own businesses. You need to answer questions and truly interact.
If you have this personal interaction with those who frequent your social media platforms, you are not only helping them with their own personal situations. You are providing yourself with a presence online. This presence is one your readers, customers and potential clients will grow to appreciate, and knowing you’re aware of what’s going on and reaching out to provide guidance or clarification whenever needed shows a lot about the kind of business you run.
Checklist for Social Media Interactions and Participation
Build your name
Once you have created your account, it is important that you build a name for yourself in the chosen field first. Once you have made a niche, you should go ahead and interact with other members. It is important that you export your personal bookmarks to that website.
Be organized
In your website, groups and pages.
Cross Promote
Do share interesting articles and posts from other Marketers, content is King and if you provide useful articles and solve problems you will be successful.
Social relationship
Try and maintain a social relationship with the users, keep the lines of communication open and keep in touch with the users.
Research
You must research other successful pages and groups in your social media marketing.
Trust and relationship
Trust and relationship are the two building blocks of a successful social media strategy. The affiliate URL’s should not be posted until you built a trust with your audience
Interesting content
While writing content for your site, make it interesting. People want to know what you are feeling, so make sure that you give this to the people.
Know your customers
You must know everything about your customers, demographics, age, preference.
Arouse interest
The content you post in your blog and share in social media should arise intrigue to know more and interest. Call to action are a must.
Don’t Panic
Not everyone is going to agree with you, that’s fine but as long as you have researched and know your topic, do not panic, just explain your position.
Have patience
In case such a situation arises it is best not to respond immediately and to wait for a while.
Proper reply
You should never attack the person if they don’t agree with you. Attack the argument. I’ve been in Facebook since 2008 and I did join some political groups and I could not believe how people try to attack me, if they did not know, they made something up?
Concise responses
Try and keep your responses concise, simple and also professional. When you are replying to a controversy it is important that you do not get over emotional. Quote exactly what the person had written and then explain your point and what you think is wrong in what was written. But don’t forget to show the real you. People in social media and in blogs want to see the real person behind the posting.
Savvy Femmepreneur says
This is a great checklist, Lilian. Each point can even be posts within themselves. Thanks for taking the time to put it together and to share it.
Liliana says
I know but everything is so time consuming that we have to prioritize
fiona maclean says
Very sound advice. It isn’t always easy though in real life! I have to keep reminding myself of some of these rules
Judith Morgan says
Hi Liliana
Thanks for all your common sense and good advice in here. And the handy checklist! I’m sharing… Judith x
Liliana says
Thank you Julie, I am trying to give value. I am glad you liked it.
Liliana says
Thank you Judith, I am trying to give value 🙂
Sunday William says
Social interactions leads to engagement which ultimately leads to relationship.
What most businesses need is relationship with the customers or clients.
This helps to build trust which can frequently triggers participation or conversion of leads.
So, I totally agree with your checklist Liliana!
Heather Cameron says
Great checklist. Nice to someone give solid advice and making it simple to remember. Shared.
Liliana says
Thank you Heather, I am trying 😉 It is my PLAN for 2014